Physio & allied health
You are mid-treatment, or the clinic is shut, and the phone rings out. The caller rings the next clinic.
What Matilda does for you
- Answers overflow and after-hours calls
- Finds open times and books, reschedules and cancels in Cliniko
- Takes name, number, reason and preferred times when no calendar is connected
- Emails you a summary of every call
What she doesn’t do: No clinical advice. Anyone describing an emergency is told to ring 000.
Hear an example call
Scripted demo This is a made-up call for a fictional business (Southbank Physio & Movement), read by synthetic voices. It is not a recording of a real customer or a real call.
Matilda (AI)Hi, Southbank Physio, this is Matilda, the clinic's AI assistant. This call is recorded. How can I help?
Caller (actor)Hi, I've hurt my knee playing netball. Can I get in to see someone this week?
Matilda (AI)Sorry to hear that. Is this your first visit with us? And may I take your name?
Caller (actor)First visit. It's Daniel Hughes.
Matilda (AI)Thanks, Daniel. I have Thursday at nine a.m. or Friday at ten thirty. Which suits you?
Integrations
| System | Status | Detail |
|---|---|---|
| Cliniko | Working (tested end to end on a Cliniko account) | Finds times, books and cancels. Tested against a real Cliniko account. |
| Splose, Halaxy, Core Practice, Zanda | Built, not yet tested on a live account | Connector code exists; not yet tested on a live account. |
Only Cliniko has been tested against a real account. See all integrations.
Pricing
Essential
- 300 minutes of calls per month
- Call summary emailed after every call
- 14 days free, no contract
Growth
- 900 minutes of calls per month
- Call summary emailed after every call
- 14 days free, no contract
Over your included minutes: A$0.39 per extra minute. 14 days free, no contract, cancel any time. Prices in AUD. Apex Systems Global is not registered for GST; no GST is charged.
Call Matilda now: +61 7 3477 9799 Start 14-day free trial
Matilda is an AI assistant, not a person, and says so at the start of every call. Calls are recorded. She is not an emergency service.