Tradies & home services
You are under a house or up a ladder and the phone rings. The job goes to whoever answers.
What Matilda does for you
- Answers while you are on the job
- Takes the problem, address, urgency and a contact number
- Treats flooding, gas and sparks as urgent and says the tradie is called straight away
- Offers booking windows or a callback; emails you a summary
What she doesn’t do: No firm prices (only the estimates you approve) and no promised arrival times. She does not diagnose faults.
Hear an example call
Scripted demo This is a made-up call for a fictional business (Riverbend Plumbing), read by synthetic voices. It is not a recording of a real customer or a real call.
Matilda (AI)G'day, Riverbend Plumbing, this is Matilda, the AI assistant. This call is recorded. What's the problem?
Caller (actor)Hi, the hot water system's leaking out the bottom and there's water on the garage floor.
Matilda (AI)Okay. Can you turn the water off at the mains? And what's the suburb or address for the job?
Caller (actor)I've turned it off. It's forty two Orchid Street, Wynnum.
Matilda (AI)Thanks. I'll mark this urgent so a plumber is called straight away. What's your name and the best number?
Integrations
| System | Status | Detail |
|---|---|---|
| ServiceM8, Fergus | Built, not yet tested on a live account | Connector code exists; not yet tested on a live account. Until then she takes the job details and you confirm. |
Only Cliniko has been tested against a real account. See all integrations.
Pricing
Essential
- 300 minutes of calls per month
- Call summary emailed after every call
- 14 days free, no contract
Growth
- 900 minutes of calls per month
- Call summary emailed after every call
- 14 days free, no contract
Over your included minutes: A$0.39 per extra minute. 14 days free, no contract, cancel any time. Prices in AUD. Apex Systems Global is not registered for GST; no GST is charged.
Call Matilda now: +61 7 3477 9799 Start 14-day free trial
Matilda is an AI assistant, not a person, and says so at the start of every call. Calls are recorded. She is not an emergency service.