Family law enquiries don't arrive on a schedule. They arrive at 11 PM after a heated argument. On Sunday morning when a parent realises something is wrong. The first firm to respond — with care, with calm — is the firm they trust.
Without going to court. Final hearings reach $30K per party. Complex matters exceed $100K. Each enquiry is a meaningful retainer.
Queensland sits in the top three Australian states for divorce filings. Demand is consistent — the question is who responds first.
Family law is one of Brisbane's most contested practice areas. Speed and tone of first contact decide who keeps the matter.
Family law clients don't research firms during business hours. They Google "family lawyer Brisbane" at 10:47 PM, after the kids are asleep. They send their first enquiry through tears. They expect — and deserve — a calm, considered response.
By morning, they've contacted three other firms. The one that replied within the hour, with empathy and clarity, is the one they choose. Without after-hours coverage, your firm isn't even in the conversation.
The same intake process can also be configured to capture only the basic information your team needs — leaving sensitive matters for solicitor-led conversations.
An intake process designed specifically for the emotional weight of family law enquiries. Empathetic in tone, structured in output, respectful of privacy at every step.
Every enquiry receives a warm, professional acknowledgement within 60 seconds. The client knows they've been heard.
If indicators of family violence or risk appear in an enquiry, the system escalates immediately to crisis services and your senior solicitor.
The form captures only what your team needs — name, contact, matter type, urgency. No sensitive details. No incident reports. Solicitor-led from the first call.
Apex captures and routes structured enquiries. Your team reviews, decides, and responds. Every single matter — every single time.
A potential client submits an enquiry through your website at any hour — separation, parenting, property, consent orders, financial agreements.
Within 60 seconds, the system replies with a warm, professional response. It captures only basic intake details — and immediately flags any safety concerns to your team.
Your team receives a structured brief — name, matter type, basic timeframe, urgency level — ready for a sensitive solicitor-led conversation.
We work with a small number of QLD family law firms each quarter. Every intake assistant is custom-configured for the matters your firm handles — separation, parenting, property settlement, consent orders, BFAs.
It takes less than 60 seconds. We'll be in touch within one business day.